Generation Fire ("we", "us", or "our") is a grassroots worship and prayer movement based in Blaxland, NSW, Australia. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We collect information that you provide directly to us through the forms on this website, including:
- Contact details: first name, last name, email address, phone number, and region/city.
- Event and mission applications: church affiliation, previous ministry or mission experience, character references, and code of conduct agreements.
- Membership and giving: subscription preferences and donation designations. Payment card details are processed securely by our third-party payment provider (Stripe) and are never stored on our servers.
- Technical data: pages visited, browser type, device type, and approximate location, collected via cookies and analytics.
2. How We Use Your Information
- To respond to your enquiries and prayer requests.
- To process event registrations and mission trip applications.
- To deliver membership portal access and related resources.
- To process donations and issue receipts.
- To send newsletters, updates, and communications about the movement (you may unsubscribe at any time).
- To comply with legal and regulatory obligations.
3. CRM and Marketing Tools
We use a customer relationship management (CRM) system to store and manage contact information, track form submissions, and coordinate communications. Your information may also be managed through social media platforms and email marketing tools operated by third parties. These providers process data under their own privacy policies and only receive the information necessary to deliver the service.
4. Cookies
This website uses cookies to improve your browsing experience, remember preferences, and understand how the site is used. You can control or disable cookies through your browser settings; however, some features may not function correctly without them.
5. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted service providers who act on our behalf (such as payment and email providers), or where required by law. Regional Fire Hub leaders and event coordinators may receive limited contact details necessary to organise local gatherings.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. You may request deletion of your data at any time.
7. Your Rights
You have the right to access, correct, or request deletion of your personal information, and to unsubscribe from marketing communications. To exercise these rights, please contact us at info@generationfire.com.au.
8. Security
We implement reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us or email info@generationfire.com.au.
